1. Overview
At Snazzy Collection, we want every customer to be completely satisfied with their purchase.
If you’re not happy with your order, you can request a return or replacement under the conditions outlined below.
2. Eligibility for Return
You may request a return if:
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The product arrived damaged or defective.
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You received the wrong item.
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The item is unused, in its original packaging, and returned within 7 days of delivery.
Note: Some items — such as personalized, hygiene-related, or sale products — are not eligible for return.
3. Replacement Policy
If you received a damaged or incorrect product, Snazz Collection will gladly send a replacement at no additional cost.
Please contact us within 7 days of receiving your order and include photos of the issue to help us resolve it quickly.
4. Return Process
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Email us at support@snazzycollection.com or fill out our Contact Form.
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Include your order number, reason for return, and photos (if applicable).
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Once your request is approved, we’ll share the return shipping details.
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After receiving and inspecting the returned item, we’ll process your refund or replacement within 3–5 business days.
5. Refunds
Refunds will be credited to your original payment method once your return has been approved and processed.
Please note that refund timelines may vary depending on your payment provider.
6. Shipping Costs
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If the return is due to a Snazz Collection error (wrong or damaged item), we’ll cover all shipping costs.
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For other reasons (such as change of mind or wrong size selection), return shipping costs will be the customer’s responsibility.
7. Contact Us
Have questions about our Return & Replacement Policy?
We’re here to help!
📧 support@snazzcollection.com
📞000-0000-000
Or visit our Contact Page to reach out directly.