Effective Date: July 7, 2024

Thank you for shopping at Snazzy Collection! We value your satisfaction and aim to provide a seamless shopping experience. If you are unsatisfied with your purchase, we’re here to help.

1. Returns

1.1 Return Eligibility

To be eligible for a return, your item must be:

  • Unused and in the same condition that you received it.
  • In its original packaging.
  • Accompanied by a receipt or proof of purchase.

1.2 Non-Returnable Items

Certain items are exempt from being returned, including:

  • Gift cards.
  • Downloadable software products.
  • Personal care items (e.g., cosmetics, hygiene products) once opened.
  • Items marked as “Final Sale” or “Non-Returnable.”

2. Return Process

2.1 Requesting a Return

To initiate a return, please contact us at support@snazzycollection.com with your order details. We will provide you with a return authorization and instructions on how to send your item back to us.

2.2 Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

2.3 Return Address

Please send your item to the following address:

Snazzy Collection
123 Fashion Street
New York, NY 10001
USA

3. Refunds

3.1 Refund Eligibility

Once we receive your return, we will inspect the item and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment.

3.2 Refund Process

  • Credit Card Payments: Refunds typically take 5-10 business days to appear on your account, depending on your card issuer’s policies.
  • Other Payment Methods: The refund processing time may vary based on the payment method used.

3.3 Partial Refunds

We may grant partial refunds in the following situations:

  • Items not in their original condition, damaged, or missing parts for reasons not due to our error.
  • Items returned more than 30 days after delivery.

4. Exchanges

4.1 Exchange Eligibility

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at support@snazzycollection.com and send your item to:

Snazzy Collection
123 Fashion Street
New York, NY 10001
USA

5. Gifts

5.1 Gift Returns

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

6. Sale Items

Only regular-priced items may be refunded. Sale items cannot be refunded.

7. Contact Us

If you have any questions regarding our Refund Policy, please contact us at:

Snazzy Collection
Email: support@snazzycollection.com